All of us are facing a truly unprecedented situation. The global coronavirus pandemic is affecting our families, businesses and communities. As a result, we wanted to reach out and update you on how we’re approaching the situation.
At Sparkstone as at your own businesses, we’re focused on the health and safety of our employees, families and communities. Therefore we have strongly encouraged our employees to work from home. With our recent investment in VOiP telephone technology along with other mobile applications, we have found this shift to be relatively painless and we continue to deliver the highest levels service and support and we are continuing with new product development and marketing activities.
At this time we are asking our teams to work with customers through digital channels as much as possible. We are replacing events and face-to-face meetings with virtual events and meetings. Additionally, in order to be as efficient as possible with regards to customer support, please do log all new incidents via email before picking up the telephone.
Even as we deal with this pandemic, our team at Sparkstone remains absolutely focused on your success. While all our businesses are in uncharted territory, our relentless commitment to you is stronger than ever.
As we go forward we will be sure to keep you updated, and know that we always value your questions and feedback.
Your Sparkstone Team
Botley Mills, Mill Hill,
Tel: 01489 795000
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