Why customers love Sparkstone

81% of companies expect to be competing mostly, or completely, on the basis of Customer Experience by 2020, asserts Gartner Group.

Sparkstone CRM helps our customers stay ahead of the competition by providing enlightened customer facing communications from all departments within an organisation. 

This enables a consistent experience no matter where the touchpoint is.

Additionally, we understand that in the new economy customers rarely want to speak to your sales team until after they have thoroughly researched your offering.  We not only provide tools to turbocharge marketing, but also to align the sales and marketing process into one.  This enables Sales to have proactive and meaningful customer conversations instead of price and availability discussions.

Our customers hold us in high regard because we treat CRM software for what it is - enterprise software that is deployed throughout your organisation. 

We work with you as your trusted advisor to help you create your definition of success.  We assist you directly, not through a partner channel or overly simplistic mind-numbing videos, to turn your vision into reality.